Good customer service makes a difference

I went into Gerrards in town for some bread rolls in the week and it struck me how pleasant and friendly the staff always are in there. They always smail and say hello and they seem to genuinely enjoy working there. To me as a customer this makes a big difference as I have a very positive feeling about the shop and would be far more likely to return.

For my work I’ve been using 1and1 for my websites and e-shops for some time now and am very happy with the service. However, although they offer the facility for sending out e-newsletters as part of the service, it wasn’t quite what I wanted and I started to look around for what else was on offer.

I decided to sign up with Aweber because the reviews for its service have been constantly glowing for the year that I’ve been reading about them. My only concern was that they are an American company and would I get a good standard of customer care?

Then Aweber did something I never expected. They sent me a letter and phoned me. It wasn’t a pre-recorded message - it was an actual human being (with an American accent!).

I know part of it falls into the grey area of marketing and customer retention, but it was a very nice touch.

I’m sticking with 1and1 for the websites, but Aweber is certainly a welcome addition for my e-newsletters.

Sign up to receive my Wrexham e-newsletter here!

Eagles Meadow all set to open…

Eagles Meadow are all set to open this week. The grand opening is on Thursday October 30 and details of the opening events can be found on Wrexham Today. Looking for a job at Eagles Meadow? Click here

Job opportunities at Eagles Meadow, Wrexham

The new £100m Eagles Meadow complex is creating a boost for local job-hunters. A wide range of jobs are available with the retailers and restaurants which will be operating at the centre. The latest job opportunities are posted here: http://eagles-meadow.co.uk/index/job. Don’t forget if there’s a job that you fancy but you haven’t seen advertised yet - don’t hang around waiting - get a speculative letter and CV off to the company today. A huge percentage of job vacancies are filled with out the post ever having been advertised. Click here for advice on preparing an effective covering letter and CV.

Cufflinks, cufflinks and more cufflinks…

Did you know that Off the Cuff Menswear on Town Hill have what is probably the largest, and certainly the most comprehensive, range of cuff links in Wrexham at prices from £10 to £350. Many are hand made exclusively for Off the Cuff Menswear. Cufflinks not only look very smart on the groom, they also make great gifts for the ushers. Off the Cuff is a great place for browsing and getting ideas for your wedding - why not drop in and have a look around?

Parish Church plans mobile phone mast

I was very disappointed to hear this week that the Parish Church of St Giles in Wrexham is agreeing to have a mobile phone mast erected on it’s steeple. There needs to be a lot more research into the health effects of these masts, but research so far indicates that they cause cancer.

Particularly worrying is the Church’s close proximity to a primary school (St Giles School).  Children are more at risk because their brains and nervous systems are still developing and because – since their heads are smaller and their skulls are thinner – the radiation penetrates deeper into their brains. 

Sadly it seems that the Church, like many other organisations, is driven by greed. I always thought that the church were supposed to be the protectors, caring for the local community, but as always actions speak louder than words. Money talks and it’s talking to the church. So next time you hear a minister from the church spreading the word about God, ask them about their policy on spreading cancer to the local population too.

Nine signs your boss is about to lay you off…

Here on the Wrexham Jobs blog we try to keep positive and upbeat, but, in current times we have to be aware that jobs are perhaps not as secure, or as easy to come by, as they used to be. Some bosses use quite subtle methods to reduce their workforce. Is your boss using any of the subtle signs here?

Home shopping in Wrexham

What is your experience of home shopping in Wrexham? Personally for me Tesco and Somerfield are to be avoided at all costs. Share your thoughts on the new discussion board at Wrexham Today.

Free samples and Avon catalogue

The current Avon catalogue has a James Bond theme and is packed with ideas for unusual and pretty Christmas gifts. Anyone who would like a catalogue and some free samples can send their name and address to jane@wrexhamavon.co.uk and they will be posted to you free of charge. There’s no obligation to buy and delivery is free. If you are interested in selling Avon yourself email Jane and she’ll help get you set up. It’s a great home-based business that doesn’t cost you a penny to start. If you are a community group or charity email Jane and she’ll send you some information on how she can help you with fundraising.

Wrexham e-newsletter

Rose Meanings…

Do you know that each different colour of rose has a different meaning?

  • Red bloom - love
  • White bloom - innocence
  • Red and white blooms together - togetherness
  • Pink blooms - happiness
  • Yellow blooms - friendship
  • Dark crimson blooms - mourning
  • Red bud - pure
  • White bud - girlhood
  • Mixed bouquet - gratitude
  • Garland - reward

Find out more about the meaning of flowers in the Wrexham Wedding Directory.

Clare Florist, delivering lovely fresh autumn flowers throughout the UK, next day without any fuss